Last updated: August 4, 2026

ANITROVE (“ANITROVE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit anitrove.com, create an account, place an order, contact us, or otherwise use our services.

1. Business Operator

Store name: ANITROVE
The seller’s legal name, business address, telephone number, and the name of the person responsible for operations will be disclosed without delay upon legitimate request in accordance with applicable Japanese law.
Address: Fukuoka, JAPAN
Contact form: https://anitrove.com/contact-us/
Website: https://anitrove.com/
Additional business information is available on our Commercial Disclosure page.

2. Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account username and password
• Order and transaction details
• Products added to your cart or wishlist
• Messages and information submitted through our contact form
• Reviews or other content you choose to submit
• Information necessary to process returns, refunds, or customer-support requests

Payment Information

Payments are processed by third-party payment service providers.

ANITROVE does not directly store complete credit or debit card numbers. Payment providers may collect payment card information, billing details, transaction identifiers, and fraud-prevention information according to their own privacy policies.

Information Collected Automatically

When you use our website, we or our service providers may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Language and time-zone settings
• Referring and visited pages
• Date and time of access
• Website activity and interaction data
• Cookie identifiers
• Approximate location derived from an IP address
• Technical logs and security information

3. How We Use Your Information

We may use personal information to:

• Process, manage, and deliver orders
• Confirm payments and prevent fraudulent transactions
• Create and manage customer accounts
• Calculate taxes, shipping charges, and available delivery methods
• Provide order confirmations, shipping updates, and customer support
• Respond to product questions and other inquiries
• Process cancellations, returns, and refunds
• Maintain wishlists, carts, and account preferences
• Improve our website, products, and customer experience
• Monitor website performance and diagnose technical problems
• Protect our website, customers, and business from fraud, abuse, and unauthorized access
• Comply with accounting, tax, consumer-protection, and other legal obligations
• Send marketing communications where you have consented or where otherwise permitted by law

We will not use personal information for purposes that are incompatible with those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

4. Legal Bases for Processing

Where applicable, including for customers in the European Economic Area and the United Kingdom, we process personal information under one or more of the following legal bases:

• Performance of a contract: To process and fulfill your order
• Legal obligation: To comply with tax, accounting, consumer-protection, and other laws
• Legitimate interests: To operate, secure, and improve our store and prevent fraud
• Consent: For optional cookies, marketing communications, or other activities requiring consent

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Cookies and Similar Technologies

ANITROVE may use cookies and similar technologies to:

• Keep the website and shopping cart functioning
• Remember account and language preferences
• Maintain login sessions
• Support checkout and payment processing
• Protect the website from fraud and malicious activity
• Understand website performance and usage
• Measure marketing effectiveness where permitted

Essential cookies may be used because they are necessary for the website to operate. Optional analytics or advertising cookies should be used only with consent where required by law.

You can manage cookies through your browser settings and, where available, our cookie-consent tool. Disabling certain cookies may prevent some website features from functioning correctly.

6. How We Share Information

We may share personal information only when reasonably necessary with service providers that support the operation of ANITROVE, including:

• Website hosting and infrastructure providers
• WordPress and WooCommerce-related service providers
• Payment processors and fraud-prevention providers
• Shipping carriers and logistics providers
• Email and customer-support providers
• Website security, backup, and maintenance providers
• Analytics and performance providers, where enabled
• Professional advisers, such as accountants or legal advisers
• Government agencies or authorities when required by law

These parties may receive only the information reasonably necessary to perform their services.

We may also disclose information when necessary to:

• Comply with a law, regulation, court order, or lawful request
• Protect the rights, safety, and property of ANITROVE, our customers, or others
• Investigate fraud, security incidents, or violations of our terms
• Complete a business transfer, merger, reorganization, or sale, subject to applicable law

7. International Data Transfers

ANITROVE is operated from Japan and serves customers internationally.

Your personal information may be processed or stored in Japan or other countries where our service providers operate. These countries may have data-protection laws that differ from those in your country.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide customer service
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud and abuse
• Satisfy tax, accounting, and other legal requirements

Retention periods vary depending on the type of information and applicable law. When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.

9. Data Security

We use reasonable organizational, technical, and administrative safeguards designed to protect personal information against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure
• Destruction

These measures may include encrypted connections, access controls, software updates, backups, and security monitoring.

No website or electronic transmission method is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request a portable copy of certain information
• Opt out of marketing communications
• Submit a complaint to an appropriate data-protection authority

We may need to verify your identity before completing a request. Some requests may be limited where retention or processing is required by law or necessary to establish, exercise, or defend legal claims.

To exercise your rights, contact us at:

info@anitrove.com

The GDPR recognizes rights including access, correction, deletion, restriction, portability, objection, and information about processing. European Commission guidance

11. Marketing Communications

If you subscribe to promotional emails, we may send you information about new products, store updates, and special offers.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in an email
• Updating your account preferences, where available
• Contacting us directly

Unsubscribing from marketing messages will not prevent necessary transactional communications, such as order confirmations or shipping updates.

12. California Privacy Rights

Where applicable, California residents may have rights regarding access, correction, deletion, and information about the collection and disclosure of their personal information.

ANITROVE does not sell personal information for monetary compensation.

If advertising or analytics technologies that may constitute “sharing” under California law are enabled, eligible users will be provided with an appropriate method to opt out.

Requests may be submitted through our contact form or by emailing:

info@anitrove.com

13. Children’s Privacy

Our website is not directed to children under the age required to provide valid consent under applicable law.

We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and delete it where required.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our services
• Changes to the technologies we use
• Changes to our business practices
• Legal or regulatory requirements

When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or by other appropriate means.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

ANITROVE
Email: info@anitrove.com
Contact form: https://anitrove.com/contact-us/
Business information: https://anitrove.com/commercial-disclosure/