Condition Guide

Last updated: August 4, 2026

ANITROVE offers both new and pre-owned Japanese collectibles.

Because collectible items vary in age, materials, packaging, and previous use, condition information is provided individually on each product page.

The product description and photographs on each individual product page take priority over this general guide.

1. Our Approach to Condition

We do not use a universal letter or number grading system.

Terms such as “excellent,” “good,” or “acceptable” can be interpreted differently by different people. Instead, we aim to provide specific information about known scratches, stains, discoloration, damage, missing parts, packaging, and included accessories whenever that information is available.

Please review the complete product description and all available photographs before placing an order.

2. New

A product described as New has not been intentionally used.

However, the outer packaging may show minor signs of storage, transportation, handling, labels, price stickers, fading, dents, scratches, or age.

For older products, “New” does not necessarily mean that the packaging is in perfect collector-grade condition.

3. New and Sealed

A product described as New and Sealed is believed to retain its original manufacturer seal or unopened packaging.

The outer package may still show signs of storage, age, transportation, or handling unless otherwise stated.

We do not normally open sealed products to inspect their internal condition.

4. Unused or Opened

A product described as Unused or Opened but Unused may have been opened for identification, photography, condition confirmation, or storage but is not known to have been used for its intended purpose.

Packaging may show evidence of opening or handling.

5. Pre-Owned

A product described as Pre-Owned has had a previous owner or may have been previously displayed, stored, or used.

Pre-owned products may show signs of age or use, including:

Scratches or scuffs
Stains or dirt
Fading or discoloration
Yellowing
Dust or signs of storage
Wear to printed surfaces
Loose joints or minor deformation
Damage to packaging
Missing accessories or parts

Known notable conditions will be described on the applicable product page whenever that information is available.

6. Vintage Items

Vintage items may show natural signs of age, storage, manufacturing methods, or previous use.

Age-related characteristics may include fading, yellowing, small scratches, surface wear, material deterioration, odors, stains, corrosion, or fragile packaging.

These characteristics do not qualify for a return when they were disclosed in the product description or visible in the product photographs.

7. Packaging Condition

The condition of a product and the condition of its packaging are considered separately.

A product may be unused or in good condition while its box or packaging shows:

Dents or crushing
Scratches or scuffs
Tears or creases
Fading or discoloration
Price stickers or sticker residue
Tape, writing, or labels
Damage caused by opening
General storage wear

Unless the product page specifically describes the packaging as being in excellent condition, the outer box should be considered protective packaging rather than a guaranteed mint-condition collectible.

8. Missing Parts and Included Items

Please check the product description and photographs to confirm what is included.

Accessories, bonus items, manuals, stands, replacement parts, download codes, batteries, and other components are included only when expressly stated or clearly shown as included.

Background objects, display stands, rulers, coins, and photography accessories shown only for scale or presentation are not included unless specifically stated.

If an item is described as incomplete or missing a part, that disclosed condition is not considered a defect.

9. Figures and Statues

Figures and statues may show:

Paint transfer
Minor paint irregularities
Small manufacturing marks
Loose or tight joints
Surface stickiness caused by age or material
Sun fading or discoloration
Deformation caused by storage
Missing bases, parts, or accessories

Minor manufacturing variations are not necessarily considered damage.

10. Plush Toys and Fabric Products

Plush toys, dolls, clothing, and other fabric products may show:

Lint or dust
Flattened fabric or filling
Loose threads
Fading or discoloration
Stains or signs of storage
Tag wear or missing tags
Odors associated with age or storage

Any known significant condition will be described whenever that information is available.

11. Books and Printed Items

Books, manga, magazines, posters, cards, and other printed products may show:

Yellowing or fading
Creases or bent corners
Edge wear
Small tears
Stains or foxing
Writing, stamps, or labels
Damage to dust jackets or covers
Odors caused by age or storage

12. Electronic Products and Media

The operating condition of electronic products, games, discs, tapes, and other media will be stated on the product page when known.

Tested means that the stated basic function was confirmed. It does not guarantee every function or continued operation for an unlimited period.

Untested means that operation has not been confirmed. Untested products should be purchased with the understanding that they may not function correctly.

Batteries are not included unless expressly stated.

13. As-Is Items

A product described as As-Is is sold in its stated condition.

It may be incomplete, damaged, untested, non-functional, or suitable only for display, repair, or parts.

As-Is products are not eligible for return because of conditions disclosed in the product description or visible in the photographs, except where mandatory law provides otherwise.

14. Product Photographs

Photographs form an important part of the product description.

Please review all available images carefully, including close-up photographs of scratches, damage, packaging, and included accessories.

Colors and appearance may vary slightly depending on lighting, photography, and display settings.

Some minor imperfections may not be clearly visible in photographs.

15. Odors

Pre-owned and vintage items may retain odors associated with age, materials, storage, perfume, tobacco, or the surrounding environment.

Odor perception varies between individuals and may not always be identifiable from photographs.

When a notable odor is known, it will be stated in the product description whenever that information is available.

16. Condition Questions

If condition is especially important to you, please contact us before placing your order.

Once payment has been finalized, the order cannot be cancelled because of a condition that was disclosed in the product description or visible in the product photographs.

https://anitrove.com/contact-us/

17. Returns

ANITROVE does not accept returns, exchanges, or refunds for customer convenience or change of mind.

Claims involving an incorrect item, confirmed delivery damage, significant undisclosed damage, or an item that materially differs from its description will be reviewed in accordance with our Refund and Returns Policy:

https://anitrove.com/refund-returns/

Nothing in this guide limits any mandatory consumer rights that apply under applicable law.